parishes

Social Media Strategy for your Parish

From an article posted to Today's Parish, from @jongivens:

A few years ago, it would have been considered “cutting edge” for a parish to be using social media, but now everyone is doing it. So the question isn’t should parishes be using social media, but how can they use it with intentionality to support their ministry goals. Before a minister or parish committee member even sets up a Twitter account, Facebook page, or blog for the parish, they need to discern what it is they are trying to accomplish with these new media tools.

In “The Priest and Pastoral Ministry in a Digital World: New Media at the Service of the Word,” Pope Benedict XVI outlined the importance of social media and the need for priests and lay people to adapt to this cultural shift. Using excerpts from the pope’s letter as a framework, this article lays out three basic steps for creating a social media strategy for a parish or ministry organization:

  • Define your goals
  • Meet your audience
  • Build your content

Nothing we haven't heard before, but a good consideration for every parish and Catholic organization: what is your strategy for online communications (even more broad than simply social media use... you should also consider traditional email marketing, and website content management)?

Of course, I must contest the point that 'everybody's doing it' when it comes to parishes and social media... fully 66% of churches don't use social media—and that's all Christians. Catholic churches, I'm sure, would see a smaller minority using social media.

I think the battle still needs to be fought over whether or not a parish should be using social media... not how they should use it (just yet ;-). Many priests and parish councils simply see no need for it at this point.

Found on NCR: How are parishes using new media?

From Matthew Warner's blog on the National Catholic Register website: How are parishes using new media?

Last week I asked my Twitter followers for some examples of parishes using new media. I got some good ones, which I was pleased with. So thank you fellow tweeters!

But I must admit that, overall, I was a bit disappointed in my search. I also “googled” the topic fairly extensively and the pickin’s were few. I hope that one day when we google “Catholic Parish,” we are blown away with how impressed we are with the many, many great results we find. In the meantime, we have some learning, sharing and working to do! Keep in mind I am looking for new media being applied specifically to the life of the parish, not simply its use in various other ministries by those in the Church.

I tried to capture a good variety of new media applications that parishes might find useful. But I hope it doesn’t stop there. I hope leaders of parishes will be contacting these parishes, asking them what works and what doesn’t and all taking some steps forward together. I also pray that the laity who have been blessed with the ability to produce and apply new media will come forward and fulfill an important roll in their Church.

What do you think? Be sure to drop Matthew a line either over on the original post (which has more findings from Matthew), or on Twitter (@MatthewWarner). (Matthew also blogs at Fallible Blogma, and is the founder of TweetCatholic).

Study shows 2/3 of Churches not using any Social Media

Buzzplant (a social media firm) recently surveyed thousands of Churches (it was a general survey, so not just Catholics), asking what forms of social communications they were using to communicate with their parishioners. Here's a summary of the results:

  • 62% of Churches post homilies to website as text or podcast
  • 28% of Churches have a Pastor's Blog
  • 32% of Churches use social media in one way or another
  • 25% of Churches use social media to promote parish events [really? this should probably be the highest statistic, imo]

You can view the full report on Churches' use of social communications tools (PDF) from Buzzplant. With the USCCB having recently released its proposed guidelines for social media use, and with many Archdioceses effectively using Twitter and Facebook to spread the gospel, the time is ripe to use social media on the parish level, and integrate it with parish websites.

MA Parish Using Social Media/Website Effectively

After reading this article from the CNS about a Massachusetts parish's use of its website, YouTube, Facebook, etc., it seems like they would be a good example of what to emulate in other parishes.

Father Longe and parishioner Timothy Hourihan believe in taking the message of Jesus to new people in new ways. Specifically, during the past year they initiated many forms of electronic evangelization to attract more people to the faith.

Since April 2009, the parish YouTube site has had more than 20,000 views of its home-produced videos. The men have created a church blog, Facebook site and Twitter account, and have homilies, songs and prayers available for free downloads on iTunes.

The electronic offerings from the parish are a mix of education and entertainment. For example, one popular YouTube video involved Father Longe just standing in front of the parish statue of Mary and talking about the mother of Jesus.

Another video features Father Brian F. McGrath, St. Mary's pastor, cooking an Italian meal. The show follows him from the rectory garden to the kitchen to the dinner table.

It's not just about the technologies—it's about how interested a parish actually is in using those technologies. It seems like Fr. McGrath (the pastor of St. Mary's) is being very helpful in this regard, encouraging parishioners to help him promote the parish online.

I think more parishes will take this approach in the coming years (especially those with younger parishioners).

Here's the St. Mary's parish website; one thing I wish more parishes (including St. Mary's) would do is use a better content management system/strategy so they could wrap all their online offerings in one consistent website, rather than having a link to an offsite blog, a link to YouTube, a link to Facebook, etc...

OSV Asks: How effectively does your parish's website connect?

It is not good enough anymore to simply 'be present' on the web, just as it is not good enough (nor was it ever good enough) to simply 'be present' at Holy Mass.

Catholics should make it a point to engage, to connect, and to assist others in their faith formation—online, at the mall, in the home, and at their Churches.

The Our Sunday Visitor issue from March 14, 2010 asks, "How effectively does your parish's website connect?" The answer to this question, for almost all parish websites I've reviewed, is "barely."

OSV gives some basic guidelines that should be met by every parish website (some of these are simply irrelevant or should be ignored, but at least most of them are good... my comments are in brackets):

  • Avoid flash animation whenever possible. [Note: This is not necessarily a great guideline, imo, but the intention is to avoid gaudiness... just like AVOIDING ALL CAPS!].
  • Be well-organized and easy to read with a top menu and a side menu [could be one or the other, imo] on the 'Welcome' page [I hate the idea of a 'welcome' page - give us content, straight up, on the first page!].
  • Offer features that make it easier for people with disabilities to use [sadly, most sites ignore this one... even the more appealing sites].
  • Include pictures of people, not just buildings, to show a sense of community. [And, I would add, don't overload your site with pictures!].
  • Don't include advertisements [parish websites are not a venue for generating revenue, but you can allow online donations].

Now I'm Crying...

<Post removed at the request of the Archdiocese.>

What Makes a Good Parish Website?

I have been asked more times than I care to recall if I know of any good example parish websites, and, if not, what would make a good parish website.

Unfortunately, I don't know of any parish website I would say is "great." A couple "good" or "okay" ones, maybe, but nothing to call home and tell my Mom about. So, what are my criteria for a great parish website? One of which I would be proud to call myself a member?

Design

The website must be pleasing to the eye (just like the Church should be). An ugly, or 90s-looking site, doesn't attract or hold my attention. It must follow the simple principles of design: color, appropriate use of negative space, a common theme, and good font design must all be taken into account.

Design also means the site is easy to navigate. It should have only a few main navigational options, and shouldn't be jumbled with a boatload of information on every page—and most especially the home page. (Read more on this topic).

Organization

Know thy audience. What is the most important information for those coming to your website? Are you targeting your parishioners, or visitors, or both? Is the school website separate, or integral to the parish website?

WAY too many parish websites start with a cruddy 'splash' page that takes a long time to load, looks stupid, and wastes my time. Give me the parish page by default, and let me click over to the school page if need be.

There are a few things which, in my mind, must be one every parish website's home page: Continue Reading »

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